NAPALM RECORDS Reviews

I used to check out Napalm Records often, but lately a artist selection feels kind of off to me. A lot of the bands are starting to sound too similar, and some of the newer signings don’t really feel like they fit with what I used to like about the label. Maybe it’s just not my thing anymore, but I don’t get that excited when I see the roster now.

The checkout kept freezing every time I tried to place my order. I wasted way too much time restarting and trying again, and it just wasn’t worth the hassle...

I ordered a brand-new record and somehow it showed up with dented corners, scuffs on the vinyl, and a bad warp. What a joke. It sounded noisy during playback too, so the whole thing was just disappointing. Definitely won’t be ordering from here again

I ordered from napalmrecords.com and the whole tracking process was really frustrating. The tracking barely moved for days, and when I tried to figure out what was going on, it felt like jumping through way too many steps just to get no real answer. I couldn’t tell where my package was or if it had even shipped properly. Support wasn’t much help either, just vague copy-paste type replies. Super annoying experience, and I’m not sure I’d order from them again

Am I missing something here? I had an issue with my order and reached out to customer service a few times, but days went by without any real response. It was basically just silence, which is frustrating when you’ve already paid and only need some basic help. I actually like the bands, but the support experience has been really disappointing.

My preorder ended up taking longer than I expected, which I can usually roll with because delays happen, especially these days. I mean, half the stuff I order seems to get stuck somewhere lately, and I’ve learned to be patient. But the frustrating part was the lack of clear updates. I kept feeling like I had to chase for answers instead of just being told what was going on. The whole preorder process felt a bit messy and annoying. Not the end of the world, but it definitely could’ve been handled better.

I sent it back weeks ago and still haven’t gotten my refund. I’ve had to keep chasing support, and all I get are vague replies that don’t actually answer anything. it feels like such a waste of time and energy for something that should’ve been simple.

I was disappointed. My orders took "forever" to arrive, and when I reached out for help, support felt kind of cold and not very helpful. The whole experience was more annoying than exciting, which is a shame because I really expected better

I was really excited about the limited edition stock, but the whole thing ended up being frustrating. They kept saying stuff like “more coming soon” and “stay tuned,” but never gave any clear dates or actual details. By the time I checked again, it was already sold out, and there still wasn’t a straight answer about whether it would be restocked or if that was it. I don’t mind limited drops, but the vague promises made it feel like they were just keeping people hanging.

I tried ordering a record, but the checkout process was annoying. The page kept acting weird, I had to re-enter my address twice, and the payment screen took forever to load. The order did eventually go through, but the whole thing left me feeling less like a customer and more like just another ticket number. Not the best experience, honestly.

The stuff is cool, and the shipping was kind of wild — like, way faster than I expected or something. Overall, I’m happy with it

It still doesn’t look like it’s been updated yet, or at least I’m not seeing any changes on my end. Kind of frustrating, honestly.

I’ve got a soft spot for Napalm Records, so I still check their shop regularly. They do have decent discounts now and then, usually during sales or promo periods, but maybe I’m just being picky because a lot of the stuff I actually want still feels a bit expensive even with the discount. Shipping doesn’t really help either, and that’s probably my excuse for backing out of the cart more than once. Overall, it’s not bad at all. I just wish the promos were a little stronger or happened more often.

I don’t know if it was just my experience, but support took a really long time to reply. When they finally did, the answer wasn’t all that helpful either. Maybe I expected too much, but I feel like a quicker and more useful response would’ve made a big difference.

I was really looking forward to this, but the box was flimsy and didn’t protect the vinyl at all. It showed up damaged, which was really disappointing because...

I was disappointed with this, honestly. The print looked fine when it first arrived, but after washing it one time, it already started cracking. I followed the normal washing instructions and wasn’t doing anything unusual with it, so I really wasn’t expecting the design to wear out that quickly. For something that should be able to handle regular use, having it look worn after the first wash was frustrating.

I’m still waiting for this, and it’s been "so slow". Really frustrating experience so far.

I was annoyed that I couldn’t pay the way I wanted to. To me, something as basic as checkout should be flexible and easy, so it kind of soured the whole experience.

I ordered a vinyl, but the one that showed up was the wrong one. Kinda disappointing since I was looking forward to it...

I mean, I’m sure the product is probably fine once it actually gets here, but the order has taken forever and I still haven’t gotten a real update. I want to give them the benefit of the doubt, but the lack of communication is frustrating